Empowering Swiss Citizens to Control Their Pension Assets

Overview

Infinity Technologies partnered with a Swiss FinTech company to build a next-generation digital platform that connects the entire wealth management ecosystem: from occupational and private pension funds, to employers, employees, and financial intermediaries. In a country where trust, neutrality, and financial precision are cultural norms, the solution needed to offer transparency, simplicity, and security — all while managing complex institutional integrations.

The goal was ambitious: give Swiss citizens full visibility into their long-term savings and pension investments while also enabling financial service providers to respond dynamically to user behavior. It wasn’t just about checking account balances — it was about offering real-time financial insight, interactive planning tools, and a way to engage collectively in shaping the future of private and occupational wealth management.

The Challenge

Switzerland’s pension structure consists of three pillars: the state pension plan (mandatory), occupational pension plans (usually provided by employers), and voluntary private pension programs. While the first is regulated and accessible, the other two — which account for the bulk of wealth accumulation — are often opaque to the end user.

Employees lacked a centralized system to see how their contributions were being invested. They had limited ability to communicate with wealth managers, and even less power to express preferences or take collective action. On the provider side, pension funds and asset managers were missing real-time analytics about user engagement and contribution intent, making it difficult to personalize services or anticipate market behavior.

The client turned to Infinity Technologies not only for technical development but also for business process design — to help reimagine how pension platforms should function in a modern, user-driven, and regulated environment.

Our Approach and Solution

We began by mapping all user roles — employees, employers, asset managers, and pension providers — and defining their goals, data rights, and workflows. We realized the solution had to balance interactivity and automation with security and compliance, ensuring that every user action could be audited and encrypted while offering fluid user experience.

We created an architecture that supports both individual and institutional use cases, including:

• An interactive user dashboard that visualizes contributions, investment growth, and future payout scenarios
• A real-time pension calculator that lets users adjust inputs like retirement age, voluntary contributions, and risk appetite — with projections updated on the fly
• A “Requests” feature enabling users to notify asset managers when they’re ready to allocate more funds, request plan changes, or ask for support
• A news and notifications feed, personalized by the pension provider or employer, and a voting tool for collective decision-making (e.g., joining new plans or adjusting investment strategies)
• Corporate dashboards for employers to manage and compare pension plans based on employee needs and trends
• Analytics dashboards for asset managers to respond to engagement signals and fine-tune offerings

Every user type had a tailored interface, integrated securely through centralized identity management and access control.

Technology Deep Dive

To support real-time interaction, complex user segmentation, and secure data access, we designed a high-performance, cloud-native system using modern technologies optimized for the financial sector.

Backend Services
We developed backend microservices in Java 11, optimized using GraalVM for ultra-fast startup and memory efficiency. These services were deployed using Kubernetes (K8s) for container orchestration, with Docker used to package and scale individual components. The backend architecture followed event-driven principles with ArtemisMQ as the message broker for asynchronous task processing, such as fund request notifications and data syncs with institutional partners.

Authentication & Security
We integrated Keycloak as the identity and access management layer. This allowed for role-based access control (RBAC), single sign-on (SSO), and OAuth2-based authentication for both internal users and external financial institutions. The system supports user consent management and complies with GDPR and Swiss privacy standards.

Data Storage & Governance
All transactional and historical data was managed through PostgreSQL, offering ACID compliance and optimized query performance for financial data sets. We applied advanced data partitioning and indexing to ensure that pension growth visualizations and simulations were rendered in real time.

User Interface
While the document doesn't mention the frontend tech stack explicitly, we designed the platform UI to support rich financial data visualizations, custom user journeys, and responsive components — accessible across desktop and mobile devices. The pension calculator engine communicates directly with the backend via secure APIs, ensuring seamless interactivity.

Business Outcomes

In under a year, we delivered the MVP of the platform, and the project has continued to scale over the following development cycles. The solution has become a unifying platform that brings together citizens, employers, pension funds, and asset management companies — all in one secure digital environment.

From the end user's perspective, they now enjoy a clear, real-time view of their pension portfolios, the ability to simulate retirement scenarios, interact with their fund managers, and even participate in collective decision-making about new pension plan options.

From the corporate side, asset managers now receive user engagement signals and actionable data, allowing them to target offerings more precisely, broadcast relevant updates, and process investment requests faster. Employers can better serve their teams by offering pension programs aligned with evolving workforce expectations.

As the CEO of the FinTech platform noted, “We offered Swiss citizens a tool to control their assets and take collective action — which is deeply rooted in our national mentality.”

Conclusion

Infinity Technologies helped reimagine what a pension management platform could be — not just a passive account overview, but an interactive, data-driven, and democratic ecosystem. With high-performance architecture, airtight security, and thoughtful business design, we delivered a platform that enables transparency, trust, and financial empowerment for the modern Swiss workforce.

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