HubSpot Lab

We transform HubSpot Sales and Service Hubs into a fully integrated platform tailored to your business goals, processes, and tools. From onboarding to pipeline automation, ticketing workflows, and customer feedback systems — we build the foundation for scalable revenue and service operations that drive growth and enhance customer satisfaction.

Turn HubSpot into Your Growth Engine

We help you get the most out of HubSpot Sales and Service Hubs by combining strategy, customization, and hands-on support across the full lifecycle of your customer journey — from first touchpoint to closed deal and ongoing customer support.
01

HubSpot Strategy and Roadmapping

Our approach ensures Sales and Service Hubs work together to deliver a connected experience across the full customer lifecycle.
02

CRM Setup and Customization

From custom objects and pipelines to ticket statuses, inbox configurations, and automated service workflows — we configure HubSpot to match how your teams sell, support, and retain customers.

Advanced HubSpot Engineering for Complex Ecosystems

We support scaling companies with complex architecture by integrating HubSpot Sales and Service Hubs into their broader systems. From real-time ticket syncing with external tools to custom-built customer portals and embedded knowledge bases — we help unify your tech stack and optimize service delivery with HubSpot at the core.
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03

Marketing, Sales & Service Hub Integration

We bring together HubSpot's Marketing, Sales, and Service Hubs to create seamless transitions between acquisition and support.
04

Migration from Legacy CRMs

We ensure your new HubSpot environment preserves critical service history and enables quick adoption by both your sales and support teams.

Key facts

Complex CRM Engineering Made Simple
“Our goal is to make HubSpot the central nervous system of your business. We help clients automate complex workflows, integrate seamlessly with systems like Salesforce, ERP, and billing platforms, and create a unified architecture that drives efficiency and growth.“
Alexander Yatsentyuk
Founder and Managing Partner
“Every Infinity engineer is encouraged to take ownership, drive outcomes, and grow.
We foster a “pilot-your-career” culture, backed by mentorship, training, and opportunities to lead global projects. “
Alexander Yatsentyk
Founder and Managing Partner
12
Certified
HubSpot developers and architects
Deep integration experience with Salesforce, Stripe, SAP, Jira, Zendesk, and more
Deep integration experience with Salesforce, Stripe, SAP, Jira, Zendesk, and more
Custom integrations with ERP, billing, and support tools
4x
faster lead-to-close cycle achieved
through smart automation
Custom integrations with ERP, billing, and support tools
01
HubSpot Onboarding Services
02
HubSpot Custom Integration Services
03
HubSpot Technical Consulting Services
04
HubSpot Migration Services
05
HubSpot Development Services
06
HubSpot Automation & Optimization Services

 Fast-Track Your Success with All HubSpot Hubs

 Fast-Track Your Success with All HubSpot Hubs

 Get started confidently with a comprehensive onboarding experience across all HubSpot Hubs — Marketing, Sales, Service, CMS, Operations, and Commerce. We guide you through setup, automation, data structuring, and feature configuration tailored to your business. Whether you’re starting fresh or scaling, we help you unlock HubSpot’s full potential from day one. Our approach ensures you’re aligned, enabled, and ready to grow.

 Connect HubSpot to Any System — Without Limits

 Connect HubSpot to Any System — Without Limits

 Seamlessly integrate HubSpot with CRMs, ERPs, payment platforms, customer portals, and internal systems. We build robust, secure, and scalable custom integrations using HubSpot API and middleware solutions. Whether it’s Salesforce, NetSuite, Shopify, or a legacy database — we make everything work together. Eliminate silos, automate workflows, and get the data where you need it.

 Solve Complex Challenges with Our Technical Experts

 Solve Complex Challenges with Our Technical Experts

 Need more than basic support? Our technical consultants help you tackle complex projects involving HubSpot APIs, custom objects, webhooks, and data structures. We assist with advanced system architecture, troubleshoot performance bottlenecks, and implement tailored solutions. From integrations and reporting to custom-coded modules, we bring clarity and confidence to your HubSpot environment.

Smooth and Secure Data Migration to HubSpot

Smooth and Secure Data Migration to HubSpot

Migrating to HubSpot? We handle your data with precision — from contacts and deals to custom fields and historical communications. Our process minimizes downtime, avoids data loss, and ensures structure and usability in your new system. Whether you’re moving from Salesforce, Zoho, Mailchimp, or spreadsheets, we ensure a clean, accurate migration. We also validate and test thoroughly to ensure everything works as expected.

Custom Themes, Templates, and Modules — Done Right

Custom Themes, Templates, and Modules — Done Right

Stand out with a HubSpot website or portal tailored to your brand and functionality needs. Our developers create custom themes, drag-and-drop modules, email templates, and landing pages that are responsive, fast, and easy to manage. Whether you're optimizing existing assets or building from scratch, we ensure seamless performance and scalable architecture. We turn your ideas into beautiful, functional user experiences.

Unlock Advanced HubSpot Capabilities and Automations

Unlock Advanced HubSpot Capabilities and Automations

Take HubSpot further with custom workflows, lead scoring, reporting dashboards, and AI-powered automation. We help you streamline your marketing, sales, and support operations with logic-driven processes tailored to your business. From lifecycle management to personalized nurturing, we build automations that convert and retain. Our continuous optimization ensures your system evolves with your goals.

What We Deliver with HubSpot Lab

Our team of engineers, architects, and RevOps consultants provide end-to-end support for complex use cases:
AI-powered software development solutions
Automation Strategy & Execution
Design and implement logic-based workflows, auto-assignment rules, notifications, and escalation paths.
Infinity’s lean and transparent approach
API & Middleware Integrations
Build seamless connections with Salesforce, ERP, billing, support, product usage data, or custom tools.
No vendor lock-in with flexible contracts
Custom Object Modeling
Create custom CRM objects with linked associations, advanced filtering, and segment-based automation.
Real-time project dashboards and analytics
Multi-System
Sync
Maintain data consistency across multiple tools with bidirectional syncs, deduplication, and field-level rules.
Business-aligned product development strategy
HubSpot + Salesforce Hybrid Models
Operate both platforms in parallel or sync them to support global teams, layered sales structures, or mergers.
Infinity’s Smart Compass discovery method
Embedded Reporting & Dashboards
Configure real-time dashboards across business units — integrating data from external platforms into HubSpot.
UX research and design thinking workshops
Post-Launch Optimization
Performance monitoring, UX enhancements, automation tuning, and API endpoint tracking.
DevOps-driven product monitoring and response
Developer
Enablement
Provide documentation, sandbox environments, and coaching for internal tech teams.
01
Our Expertise in HubSpot Service Hub
02
Service Hub Strategy & Architecture
03
Ticketing System Configuration
04
Knowledge Base & Self-Service
05
Customer Portal Implementation

Optimizing Support Operations with Precision and Scale

Optimizing Support Operations with Precision and Scale

At Infinity Technologies, we specialize in transforming HubSpot Service Hub into a powerful, end-to-end customer support platform. From ticketing systems and customer portals to automated workflows, SLAs, and feedback loops — we tailor every component to your service model. Whether you’re scaling a support team or enhancing post-sale experience, we design and implement solutions that drive efficiency, transparency, and customer satisfaction.

Designing Scalable Support Systems

Designing Scalable Support Systems

We help you define a scalable Service Hub strategy aligned with your support operations, SLAs, and customer experience goals. Our experts map out your current service processes and translate them into optimized ticketing pipelines, escalation flows, and performance metrics. Whether you run a small helpdesk or a global support operation, we build frameworks that grow with your business.

Custom Pipelines, Automation & Routing

Custom Pipelines, Automation & Routing

We tailor HubSpot’s ticketing system to your exact needs — from pipeline stages and priority levels to auto-assignment rules and escalation triggers. We implement automation to reduce response time, route tickets to the right teams, and ensure nothing falls through the cracks. Whether it’s B2B support, onboarding, or internal IT helpdesk, your system is built to perform.

Empowering Customers with On-Demand Support

Empowering Customers with On-Demand Support

We build and structure your knowledge base to deflect tickets and improve support efficiency. From article categorization and SEO optimization to analytics tracking and multilingual setup, we help you turn your team’s expertise into a valuable self-service resource. This reduces support volume while boosting customer satisfaction.

Centralized Experience for Clients

Centralized Experience for Clients

We configure and brand the HubSpot customer portal to give your users visibility into their tickets, knowledge base content, and service interactions. With secure access, real-time updates, and ticket submission capabilities, your clients enjoy a professional and transparent support experience — with no development required on your side.

Our success stories

View all case studies

EdTech Platform That Reinvents Peer Tutoring for Swiss Schools

Disrupt the traditional tutoring industry.
Mobile Development
Web Development

Fitto: IoT Ecosystem That Powers Smart Supplement Consumption

Infinity Technologies Builds a Personalized Health-Tech Platform Combining Smart Hardware, AI, and Cloud
IoT
Mobile Development
Web Development

Zimit CPQ: Enterprise Quote Analytics for a Global Technology Leader

Infinity Technologies Customizes and Scales a Complex Quoting Engine for Industrial Automation and Infrastructure Sales Teams
Web Development
CRM/ERP

VodafoneTV: Building a Global-Scale Video Content Management Ecosystem

Infinity Technologies Develops End-to-End IPTV, OTT, and DVB Solution for Vodafone Group
Web Development
Mobile Development

Nova Poshta: AI-Powered Warehouse Monitoring for Conveyor Systems

Infinity Technologies Builds Real-Time Load Balancing and Bottleneck Detection for Ukraine’s Largest Logistics Operator
AI/ML
CRM/ERP
IoT
Web Development

How Infinity Technologies Built Two E-Commerce Platforms from One Codebase

Helping a food service group grow during crisis through rapid digital transformation
CRM/ERP
Web Development
Mobile Development

Transforming Swiss Healthcare: Building the Nation’s Leading Medical Appointment Booking Platform

Infinity Technologies develops and scales a connected ecosystem for over 21,000 healthcare providers across Switzerland
Mobile Development
Web Development

Empowering Swiss Citizens to Control Their Pension Assets

Infinity Technologies builds a national FinTech platform for pension data transparency and collective action
Web Development
Mobile Development

Enabling Digital Labor Governance in Saudi Arabia

Infinity Technologies designs a high-load e-government platform for processing over 1 million workforce requests per day
Web Development
CRM/ERP

Scaling a Global Flowers & Gifts Platform Across 9 Countries

Infinity Technologies builds a high-performance, microservices-based e-commerce system with AI-powered personalization and CRM automation
Web Development

Going Global with Shopify: Building a Scalable eCommerce Ecosystem

Infinity Technologies delivers a custom Shopify website and cross-platform mobile app, boosting sales by 163%
CRM/ERP
Web Development
Mobile Development

Harnessing the Sun Smarter: Building a Scalable IoT Platform for Solar System Monitoring

Infinity Technologies delivers an intelligent energy monitoring solution that increases solar system efficiency by up to 60%
IoT
Web Development
Mobile Development

FM Logistic: Transforming Last-Mile Delivery Through Scalable Automation

Infinity Technologies builds a robust warehouse and order management platform to power 3PL logistics across Ukraine
CRM/ERP
Web Development

Smarter Fields, Smarter Yields: Building a Telemetry Platform for Farm Machinery at Any Scale

Infinity Technologies delivers a cross-platform IoT solution that gives farmers real-time visibility and control over diverse agricultural fleets
IoT
CRM/ERP
Web Development

Building the Future of Community: A Token-Gated Social Platform Powered by NFTs

Infinity Technologies creates a decentralized platform where interest-based communities thrive through NFT access and branded engagement
Blockchain

Human Cloud: Reimagining Developer Recruitment Through Smart Matching

Infinity Technologies builds a platform that transforms how companies and developers connect — with anonymity, precision, and speed
Web Development
CRM/ERP

Modernizing Meest Express: A Digital Leap in Customer Experience for Global Logistics

Infinity Technologies transforms user engagement, order visibility, and ERP automation for a leading international delivery provider
Web Development
CRM/ERP

Saudi Arabia’s National Platform for Hazardous Materials Oversight

Infinity Technologies leads the design of a unified digital platform for the secure tracking, regulation, and compliance of hazardous material logistics
Web Development

Accelerating International Cargo Delivery with Automation

Infinity Technologies builds a lightweight, scalable last-mile platform for a leading Ukrainian 3PL provider
Web Development
CRM/ERP

10,000+ Employees, One System: Transforming a National Logistics Giant with a Unified ERP

Infinity Technologies leads a five-year transformation to digitize HR, operations, document management, and forecasting for a major delivery company
CRM/ERP
Web Development
Mobile Development

Human Cloud: A Smarter Way to Connect Developers with Projects

Infinity Technologies launches a private talent-matching platform to speed up hiring, improve collaboration, and protect privacy
Web Development
CRM/ERP

Engineering a Smart Mobility Ecosystem for On-Demand Ride Services

Infinity Technologies designs and builds a modular taxi platform integrating driver, passenger, and admin experiences into a single high-performance solution
Web Development

Powering Real Estate Growth Through Role-Based CRM Automation

Infinity Technologies delivers a modern CRM system tailored to brokers, agents, clients, and admins — boosting lead conversion, transparency, and operational efficiency
CRM/ERP
Web Development

Building a Transparent Gambling Ecosystem with Blockchain

Infinity Technologies delivers a secure, real-time crypto-powered gaming and betting platform with provable fairness and scalable infrastructure
Blockchain

Reinventing Crowdfunding Transparency with Blockchain

Infinity Technologies builds a TON-based fundraising platform with real-time donation tracking and immutable fund flow verification
Blockchain

Building a Full-Scale Centralized Crypto Exchange Platform

Infinity Technologies engineers a secure, feature-rich trading ecosystem supporting spot, margin, futures, and copy trading — built for performance and scalability
Blockchain
Web Development

Creating and Trading Digital Ownership: NFT Marketplace for Art and Collectibles

Infinity Technologies delivers a white-label NFT platform for minting, showcasing, and trading digital art and collectibles using platform-native tokens
Blockchain

Engineering DeFi and CeFi Wallets for the Modern Crypto Economy

Infinity Technologies delivers two complementary wallet platforms — a DeFi aggregator and a CeFi digital finance hub — to meet the evolving needs of crypto users
Blockchain
Web Development

Building a Blockchain Game That Pays to Play

Infinity Technologies delivers a play-to-earn gaming platform where users collect, trade, and monetize digital assets on-chain
Blockchain
Web Development

Tokenizing Music: A Marketplace for NFT-Based Ownership and Royalties

Infinity Technologies builds a blockchain platform where artists can mint music NFTs representing ownership, licensing rights, and revenue shares
Blockchain
Web Development

Designing a Decentralized Social Platform for the Web3 Era

Infinity Technologies builds a blockchain-based social network where users own their data, control their content, and earn from engagement
Blockchain
Web Development

Delivering Smarter: Automating the Last Mile for a Leading Ukrainian 3PL Operator

Infinity Technologies builds a cloud-native order management platform, increasing processing speed by 85% and accuracy by 97%
Web Development
CRM/ERP

SOSbooking: Local Service Marketplace Empowering Swiss Communities

Infinity Technologies Builds a Scalable Two-Sided Platform for On-Demand Task Fulfillment
Web Development
Mobile Development

Interactive Product Portfolio for BASF

‍Infinity Technologies Builds a Scalable Web Platform for Cross-Continental Presale Collaboration
Web Development

Custom EDMS with Agile Workflows for a National Logistics Operator

Infinity Technologies Builds an Intelligent Document Management Platform that Drives Efficiency and Reduces Costs
Web Development